{"id":16561,"date":"2015-02-28T00:06:00","date_gmt":"2015-02-27T16:06:00","guid":{"rendered":"https:\/\/moonpointer.com\/new\/?p=16561"},"modified":"2015-02-28T00:06:00","modified_gmt":"2015-02-27T16:06:00","slug":"only-words-for-now","status":"publish","type":"post","link":"https:\/\/moonpointer.com\/new\/2015\/02\/only-words-for-now\/","title":{"rendered":"Only Words For Now"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-16562\" src=\"https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?resize=225%2C225\" alt=\"\" width=\"225\" height=\"225\" srcset=\"https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?w=225&amp;ssl=1 225w, https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?resize=96%2C96&amp;ssl=1 96w, https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?resize=38%2C38&amp;ssl=1 38w, https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?resize=186%2C186&amp;ssl=1 186w, https:\/\/i0.wp.com\/moonpointer.com\/new\/wp-content\/uploads\/2015\/02\/15.jpg?resize=184%2C184&amp;ssl=1 184w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><span style=\"color: #993300;\">Advice to a friend who sent a lengthy worded feedback email to an organisation:<\/span><\/p>\n<p>&#8216;You mustn&#8217;t mistaken politely worded replies as actual remedial action being taken. Just in case you mix up the two and get your hopes up too high&#8230; Not saying that it&#8217;s a PR stunt, but action speaks louder than words, in emails or spoken.&#8217; May we never mistaken our own polite replies as remedial actions for our mistakes too!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Advice to a friend who sent a lengthy worded feedback email to an organisation: &#8216;You mustn&#8217;t mistaken politely worded replies&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[111,64],"class_list":["post-16561","post","type-post","status-publish","format-standard","hentry","category-mix","tag-perception","tag-repentance","wpcat-1-id"],"_links":{"self":[{"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/posts\/16561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/comments?post=16561"}],"version-history":[{"count":0,"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/posts\/16561\/revisions"}],"wp:attachment":[{"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/media?parent=16561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/categories?post=16561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moonpointer.com\/new\/wp-json\/wp\/v2\/tags?post=16561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}